At http://family-mediation-strategies.trustedstandard.com, commonly referred to as Family Mediation Strategies (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This comprehensive Privacy Policy details our approach to managing personal data in a responsible manner, in adherence with a variety of privacy laws and regulations including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of your engagement with our website, applications, services, and products. It is important to be aware that this privacy policy does not apply to external platforms, applications, products, or services that you may access through links on our platform, each of which has its own distinct privacy policies.
Our privacy policy pertains to the following scenarios where you interact with us:
- When you use our applications and services as an authorized user
- When you visit our websites that are linked to this Privacy Statement
- When you engage with communications from us, such as newsletters, emails, calls, or text messages/SMS
We collect a diverse range of personal data to facilitate our services. This includes:
- Account details to manage your user experience
- Payment information for transaction processing
- Financial records for billing and accounting purposes
- Purchase history to provide you with relevant services and offers
- Mobile device identifiers for service customization
- Location data to enhance location-based services
- Feedback from you to improve our products and services
- Social media information if connected to our platforms
- Product details to tailor support and services to your needs
This personal data is collected through a variety of means, including direct user input, interactions with our services, and the deployment of automated technologies such as cookies. We may also receive personal data from third parties, which will be subject to their respective privacy policies.
We utilize cookies on our website to provide a tailored experience and to help us understand how users interact with our site. These cookies serve different purposes, including essential functions, preference settings, and analytics. Users have the option to manage non-essential cookies through our Cookie Manager tool.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon completion of these purposes, we take steps to delete or anonymize the data in a secure manner.
To safeguard your personal data, we have implemented robust organizational safeguards and security measures. These include encrypted communication channels and collaboration with reputable third-party processors who adhere to high standards of data protection.
We recognize that individuals under the age of 18 may be users of our services. We are committed to not collecting personal data from children under this age without verifiable parental consent.
As a user of our services, you have rights under various privacy laws, depending on your jurisdiction. These rights include, but are not limited to, accessing your personal data, rectifying inaccuracies, requesting erasure or restriction of processing, obtaining a copy of your data, and the right to object to processing in certain circumstances. You also have the right to non-discrimination for exercising your privacy rights, the ability to file appeals or complaints with relevant authorities, and the option to withdraw your consent for processing personal data at any time.
We reserve the right to amend this Privacy Policy from time to time. Any changes will be communicated through updates on our website.
For inquiries, unsubscribe requests, or if you have questions related to your data, please reach out to our privacy team by emailing [email protected] or by sending a letter to the address provided on our website. Your privacy and data security are of paramount importance to us, and we are committed to addressing your concerns promptly and effectively.